Even as Meta continues to accelerate its investments in artificial intelligence (AI), CEO Mark Zuckerberg has acknowledged that the social media giant has made mistakes in the AI transformation of its workforce. In an internal memo, Zuckerberg admitted that considering the complexity of these changes, the company has made mistakes and will most certainly make more.
In the memo accessed by Reuters, the CEO asserted that going forward the company will remain focused on providing as much stability as possible. The development comes at a time when Meta is investing hundreds of billions of dollars into AI with an aim to reshape the company’s approach to the technology. This is in line with the broader pattern seen among big tech companies that are pushing intensively towards AI research and development.
Back in May, Meta announced its sweeping job cuts impacting about 10 per cent of its global workforce and transferred about 7,000 of its staff to new projects related to AI workflows. Meta’s Head of People, Janelle Gale, explained that the company can operate with a flatter structure of smaller, agile teams that foster ownership. Gale had asserted that the company firmly believes that it will make its staff more productive and the work more fulfilling.
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