AI chatbots are everywhere, but which one is the most reliable? That is a question likely on the minds of millions of users. US-based digital marketing agency Legal Guardian Digital has released a new study ranking the most reliable chatbot for everyday work tasks. The findings reveal that Perplexity outperformed its more widely used peers such as ChatGPT, Google Gemini, and Claude.
The report assessed popular AI chatbots based on their hallucination rates, customer satisfaction, response consistency, and uptime reliability. The study arrives at a time when AI assistants are increasingly being used in workspaces. The report claims that one in four American workers use AI tools regularly.
Based on the study, Perplexity AI reported the lowest hallucination rate among major chatbots at 13 per cent which is significantly lower than the industry average of 22 per cent. The platform also maintained a 100 per cent uptime rate, meaning the service reportedly did not experience outages during the testing period.
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