AI adoption in India remains highly concentrated in a handful of cities, with the advanced use of these AI tools even more unevenly spread across the country, according to a new study by OpenAI on Wednesday, April 15.
Nearly 50 per cent of all ChatGPT users in India are located in the top 10 cities, which make up just 10 per cent of the country’s total population. Notably, the highest number of ChatGPT users are located in the Delhi-NCR region, OpenAI said in its first-ever report analysing the AI ‘Capability Gap’ in the country.
While India ranks among the world’s most advanced AI markets, particularly in coding, data analysis, and complex reasoning, the adoption of OpenAI’s tools is three times more concentrated in top Indian cities than in comparable countries such as the US, UK, Brazil, and Germany, as per the report.
According to OpenAI, these findings highlight “a significant opportunity to expand access beyond early adopters in the top few cities.” The capability gap or capability overhang of AI was first referenced in OpenAI chief Fidji Simo’s ambitious 2026 roadmap for ChatGPT. It is loosely defined as the gap between present-day frontier AI models and everyday use of AI tools.
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