Microsoft Has Deleted A Fan's Account Who Spent Thousands On Digital Video Games
Joshua is considered an expert in soulslikes, horror, JRPGs and everything Final Fantasy, having written extensive coverage for massively popular online titles like Final Fantasy 14.
It's a rather scary time to be a gamer right now, especially if you're someone who has a large physical library. It's looking increasingly likely that the next generation of consoles will be all digital, which makes the topic of game ownership all that more prevalent.
We've been told several times that digital purchases are nothing more than licenses, and companies like PlayStation, Xbox, and Nintendo can all take them away should they decide to do so. We need more assurances that we get to keep our digital purchases, but we're getting nothing but the opposite, as a new story about an unfortunate Xbox fan has once again proven why an all digital future is scary.
Microsoft Deletes Xbox Fan's Account After Hack
Earlier today, a Twitter user called JoshuaKhane shared an email they received from Microsoft after they requested help after their account had been hacked and login details changed. In the email, Microsoft states that they confirmed unauthorized access has occurred, but that it wouldn't be reinstating the account back to Joshua and would be permanently suspending the account instead.
Not only that, but Microsoft also completely deleted all the files in Joshua OneDrive as well, erasing years of data and his son's baby pictures. Essentially, Microsoft confirmed that Joshua's account was hacked, and then deleted everything instead of attempting to return the account to him.
In the tweet, which has gone semi-viral at the time of writing, Joshua claims that he has spent thousands of Euros on video games, but is now being told by Microsoft that he'll have to buy all of those games all over again on a new account if he wants to play them. It's a horrid lack of empathy from Microsoft, and one that I'm sure Joshua isn't the only victim of.
If Microsoft and Sony want to go all in on digital — despite the very loud outcry online — then it will have to start improving its approach to digital ownership, otherwise both platforms are going to be left in the dirt by PCs.
- Brand
- Microsoft
- Original Release Date
- November 10, 2020
- Original MSRP (USD)
- $499
- Operating System
- Proprietary (Windows-based)
- Processor
- Custom AMD 8-core Zen 2 3.8 GHz
- Resolution
- 720p - 4K UHD
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